Admin - —
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Organizations
Users
Roles
Role Permissions
Settings
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Organizations

Approve new organizations and manage their status across the platform.
Pending Approvals
Review join requests. Assign a role (and link a rep to their call data) to activate.
Users
Manage each user's role, status, and rep mapping. By default, reps only see calls linked to their own name or email. To let a team lead also view their reports' calls, enable View My Team's Data under Permissions.

Roles

The four system roles are built in and can't be removed. Add custom roles as needed, then set their access under Role Permissions. Note: a role can't be deleted while members are still assigned to it.

Role Permissions

Control which widgets and actions each role can access. Org Admin keeps management rights automatically. Changes apply to everyone in the organization.

Organization Settings

Identity, branding, and CRM connection for this organization.

Permissions

User Created

Temp password:

Create User

Creates an active account with a one-time password you share with them.

Click “Load CRM Users” to fetch users, then pick the one this user is.

Create Role

Starts with no permissions — grant it access afterward under Role Permissions.